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Your first order: Take 50% off! Plus, free shipping. Code FIRST50 See terms

Get 20% discount on orders above 2000 L.E

We're Here to Help!

Explore our FAQs or connect with our support team through chat or the contact form. Your satisfaction is our priority.

FAQs

About Hijabi Mall

What is Hijabi Mall

Hijabi Mall is a multivendor marketplace dedicated to providing a wide range of hijabs and modest clothing and services. We connect buyers with trusted sellers offering high-quality products.

How do I create an account?

To create an account, click on the "Sign Up" button at the top right corner of the homepage. Fill in the required details and verify your email address to complete the registration process.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shopping, Shipping and Orders

What payment methods are accepted? 

We accept various online payment methods, including credit/debit cards, and local payment options like Fawry and Vodafone Cash. We also have Cash on Delivery option.

How can I track my order? 

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's website.

What countries do you ship to?

Currently, Hijabi Mall only ships within Egypt. We plan to expand to international markets in the future.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders

Returns and Refunds

What is your return policy?

Each vendor sets their own return and refund policies, which can be found on the seller's profile page.

Returned items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s)

Selling on Hijabi Mall

How do I register as a Vendor?

  1. Visit the Sell With Us page on Hijabi Mall.
  2. Fill out the Vendor Application Form with your store details.
  3. Our team will review your application within [X] business days.
  4. Once approved, you’ll receive access to your vendor dashboard.

Customer Support

How can I speak with someone for support?

You can contact us through the "Contact Us" form below or use our chat functionality. If you initiate the chat from any product page, you will be connected with the seller of that particular product. If you start the chat from other pages, you will be connected with the Hijabi Mall admin.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.